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Foundation Specialist

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Duties:

  • Foundation Specialist provides customer focused reimbursement support to patients, distributors, physicians and internal sales force.
  • Educates, informs, and assists patients and providers to navigate through the reimbursement process.
  • Identifies barriers to reimbursement and continually identifies and recommends program efficiencies to the team to promote high quality of work.
  • Identifies and facilitates referrals to alternative coverage options and financial assistance programs for patients who are under insured or require copy assistance.

Skills:

  • 3 years’ experience in Healthcare reimbursement.
  • Proficient in all aspects of reimbursement (i.e. benefit investigation, payor reimbursement policies).
  • Excellent investigation and analytical skills with a proven ability to communicate effectively in both written and verbal format.
  • Ability to work collaboratively in a team structure and responsibly delegates next steps to appropriate team members.
  • Demonstrates effective problem solving and excellent customer service.
  • Exceptional attention to detail and ability to prioritize tasks.
  • Requires computers skills including MS Excel.

Education:

  • BA/BS degree or relevant experience.
  • Must have strong customer service skills.

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